FAQ
FAQ
1.I want to order an item that is now out of stock, what can I do?
Some of our items will be re-ordered and therefore available again in the near future. Some products are however seasonal or limited edition and will perhaps not be restocked again. If a product is not available and you wish to know when or if a specific product will be restocked again, you can always contact us and we will help you with your product inquiry!
2.I have two different items that are labelled the same size but fit differently. Why is this?
Our products are designed with specific sports and uses in mind, so they are all cut slightly differently. For instance, an offshore jacket has a looser cut to allow for layering up underneath. A base layer may have a slim cut to keep it close to your skin. Have a look at our size guides to find the best fit for you. You can always return your item for a refund and replace with a different size if you prefer a different fit.
3.What is the best fit for a outer layer?
An outer layer is a weatherproof layer that should fit with enough room to allow you to layer up underneath for warmth. Make sure it is comfortable and is long enough in the body/ sleeves/ legs to protect you from the elements. Our size guides will help you find the best size.
4.What is the best fit for a middle layer?
A middle layer is designed to add warmth by trapping heat close to you. A middle layer should fit comfortably, allowing freedom of movement, but should not be too loose or it will not be able to trap warm air.5.What is the best fit for a base layer?
Base layers are designed for wicking moisture from your skin and are usually best when worn very close to the skin in a slim fit .
6.Base layers are designed for wicking moisture from your skin and are usually best when worn very close to the skin in a slim fit.
What kind of technical materials are used in your products?
In the product details and features section of each product page on our website you will find a description of materials used in the construction of each product.
At Zhik, our love of the water demands our commitment and support for sustainable initiatives to ensure a cleaner environment. First and foremost, our products are Made For WaterTM and built to the highest of quality.
A key objective of Zhik’s Research & Development is to significantly reduce the environmental impact of our products and create sustainable manufacturing processes. We are on a journey to have our entire product range sourced from sustainable and recycled materials. Inspired by these learnings, Zhik’s design team have collaborated with leaders in the field of sustainable fabrics and materials.