Absolutely! Here’s a professional Product Warranty Policy for skippergear.eu, written in clear English and suitable for EU and international customers:

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Product Warranty Policy – skippergear.eu

Last updated: January 22, 2026

At skippergear.eu, we are committed to providing high-quality products and ensuring customer satisfaction. This Product Warranty Policy explains your rights and obligations regarding product warranties, as well as how to request warranty service.

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1. Warranty Coverage

All products purchased through skippergear.eu are covered by a manufacturer’s warranty or a warranty provided by SC SARMIS COLUMNA FIRE SRL, as specified on the product page or in the product documentation.

The warranty covers manufacturing defects and material defects under normal use conditions. It does not cover damages caused by misuse, accidents, unauthorized repairs, or normal wear and tear.

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2. Warranty Period

• The warranty period starts on the date of purchase as shown on your invoice.

• The standard warranty period is 24 months unless a different period is specified for a particular product.

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3. Conditions for Warranty Claims

To make a warranty claim, you must:

1. Provide proof of purchase (invoice or receipt).

2. Provide a detailed description of the defect.

3. Return the product in its original packaging (if possible), along with any included accessories or documentation.

Warranty claims must be submitted within the warranty period. Claims submitted after the expiration of the warranty period may not be accepted.

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4. How to Submit a Warranty Claim

You can submit a warranty claim by contacting us via:

• Email: [your email address]

• Phone: [your phone number]

Include your order number, product name, description of the defect, and any supporting images.

After receiving your claim, we will:

• Review and verify the defect.

• Inform you about the next steps, including repair, replacement, or refund.

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5. Warranty Remedies

Depending on the nature of the defect and availability of replacement products, SC SARMIS COLUMNA FIRE SRL may, at its discretion:

• Repair the product at no additional cost

• Replace the product with the same or equivalent model

• Refund the purchase price if repair or replacement is not feasible

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6. Exclusions

The warranty does not cover:

• Damages caused by misuse, neglect, accidents, or improper installation

• Normal wear and tear, cosmetic damages, scratches, or dents

• Unauthorized repairs or modifications

• Consumable parts (e.g., batteries, straps) unless explicitly stated

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7. Legal Rights

This warranty is in addition to your statutory rights under applicable consumer protection laws. Nothing in this policy limits your rights under the law.

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